Privacy policy for Destination Trysil
Organization number:
990 722 102

Name/company name:
DESTINATION TRYSIL SA

Business address:
STORVEGEN 21
2420 TRYSIL

Postal address:
STORVEGEN 21
2420 TRYSIL

Here we explain how we collect, process and share data we store with us.

Privacy Policy for Destination Trysil,
Version: 2025-05
See also about Cookies and our Terms

1. Introduction

This privacy policy applies to Destination Trysil SA and explains why we collect information about you, how we use this information and how we take your privacy into account.

This statement contains information to which you are entitled when data is collected from our website and general information about how we process personal data in accordance with the GDPR. the legislation in force at any given time for the processing of personal data. I.e. for this document; The Act on the Processing of Personal Data (the Personal Data Act) applies from 01.01.2022.

Destination Trysil's basis for processing personal data will vary, but will, according to the Personal Data Act, consist of consent from the data subject or because it is required by law. Furthermore, it may be necessary to process personal data in order to fulfil an agreement with the data subject or to comply with a legal obligation. Consent to the processing of personal data can be withdrawn at any time in accordance with applicable law.

2. What is personal data

Personal data is any information relating to an identified or identifiable natural person. This may include, for example, names, social security numbers, addresses and other contact information, usernames or information about or from the devices that you connect to or make available to our Service.

3. How is personal data collected and who handles it?

When you use our Service, we may ask you to provide Personal Data. Providing personal information is voluntary, but please note that if you choose not to provide certain information, you may find that some functions and services are limited or do not function optimally.

Depending on which of our Service's Services and features you wish to use, we may share, transfer, or otherwise make your personal information available to 3rd parties in accordance with this Privacy Policy in order for them to provide the service or feature you request. This means that the recipient in question must comply with this Privacy Policy. In particular, we would like to point out that such 3rd parties will have their own privacy policy for the handling of personal data.

Destination Trysil may share the personal information you provide within the framework of our service with others. Your personal information may also be combined with other information to provide and improve Services and features offered through our Service, such as marketing them.

We may transfer your personal data to selected subcontractors who process the data on our behalf. We require these subcontractors to comply with our instructions and applicable data protection laws, and not to process your personal data for their own purposes, unless you have expressly consented to this.

Our Service may contain links to third-party sites to which you may be redirected. We are not responsible for the processing of your personal data by such third parties. We recommend that you carefully read such third parties' terms and conditions for processing your personal data.

Through our Service, you may be able to export information to third-party applications and websites, such as Facebook or Twitter. If you use such options, it may involve exporting personal data. We are not responsible for the processing of your personal data by such third parties.

We may share personal data with others if there is a requirement to do so under Norwegian law, or if it is necessary to prevent, detect or prosecute illegal or suspected illegal activity or to prevent other harms or in response to a lawsuit or to enforce our rights and claims.

3. 1 Information you provide to us

a) Newsletters, SMS, push messages etc.
When you sign up to communicate with us, you will need to provide some information that is stored by us, such as your name, mobile phone number, email address, and zip code. You can unsubscribe from communication with us at any time, e.g. newsletters.

b) When booking events and/or activities
When you make a booking on our site, we collect personal information about you, such as your name, telephone number, address and email address and in some cases your date of birth.

3.2 Information we obtain through the use of our services

When you use our services, we register information about which services you use and how you use them.

a) Your device and your internet connection
We may register information about the device you are using, such as the manufacturer of your mobile/PC, operating system and browser. We may also collect information about your connection to our Services, such as IP addresses, network IDs, cookies, and unique identification files.

b) Use of Service or Purchase
We register information about your use of the services, such as which pages you visit, when you visit the pages and which functions you have used on the pages.

3.3 Information we receive from other sources

We may receive information about you if you use any of the other services we offer on this website. We work with third parties and may receive information about you from them. Destination Trysil has entered into data processing agreements (DPAs) with its third parties, which ensure that the data they receive and process on your behalf is done in accordance with the new regulation.

Please contact info@trysil.com if you would like more information about our agreements with third parties.

3.4 Cookies and other content stored locally at your premises

When you use our services or visit our website, cookies and other data are stored with you that can later be read by us. 

4. What is your personal data used for?

Destination Trysil always processes your personal data in accordance with applicable legislation. Our processing of your personal data is in accordance with applicable law because (a) it is necessary for us to perform a contract with you and provide the services you have ordered, or (b) it is necessary for us to comply with our legal obligations under law; or (c) we process it on a so-called balancing of interests for a legitimate interest, as is the case when we send customized marketing to you.

We process your personal data for the following purposes:

• To provide services and features to you within the scope of our Service, including targeted offers.
• Create, develop, operate, and deliver and improve our Service and its content.
• Prevent losses and prevent fraud, e.g. by verifying your identity and that of others.
• In addition, your personal data is used in internal analyses to improve the services and communication with our users.
• Indirectly, your data is also processed for the purpose of administering and testing our systems within our service.

a) To provide and improve our services

We use personal data to provide our services to you. For example, we use personal data to ensure the best possible user experience for you.

b) To personalize the Services, provide you with recommendations and relevant marketing

We want to provide you with recommendations, product information, and service customizations that are most relevant to you. This will be given on the basis of your own behaviour, e.g. on the basis of which products and services you have used or purchased, advertisements you have clicked on, or articles you have read, and on the basis of the behaviour of other users with similar usage patterns as you.

If you have an active customer relationship with us, we may send you marketing by e-mail or other electronic communication methods in accordance with the applicable provisions of the Marketing Act.

c) To compile statistics and understand market trends

We compile anonymous statistics and map market trends. We do this in order to improve and further develop our product offerings and services.

5. Limitation of communication

You can opt out of receiving advertising or marketing communications from us. If you choose to take advantage of this opportunity, your ability to stay up to date on our Services and Goods will be limited.

6. What technical solutions do we use in our interaction with you as a user?

A digital platform such as a service can be compared to a virtual square where everyone who is a player participates, is seen, can sell, buy and experience. In particular, we would like to draw your attention to the fact that our services are based on various technologies in order for them to be perceived as relevant to you as a user, and here we would particularly like to highlight the following basic technological mechanisms:

• My Location The App creates an ID for each user who downloads the App.

• The device: Your digital device contains unique information that can be read by actors who will interact with this device in one way or another. You can limit the sharing of some of the information yourself by actively turning off the functions, but you are then at risk that services you want do not work/are limited.

As long as a digital device is turned on, it has a unique ID that will be detectable, and if the device has a SIM card, it will also be able to be tracked. SIM actually means: Subscriber Identity Module = Subscriber Identity Module. This means that your digital device can always be "seen" and tracked as a transmitter/receiver of radio signals. The systems in our arenas will also be able to track your device without you doing anything active.

• Your identity: When you register as a user with us, we will have the opportunity to customize your interaction with you. It is only when you have registered with an active consent that you will be a stakeholder/user we can communicate with.

• Time: We assume that the interaction with you as a stakeholder will vary based on the time of year, day, time of week, etc.

• Your location: Your digital device contains several technological solutions to be able to communicate to you and to your surroundings where you are and where you are in relation to something else. These are technologies such as GPS (Global Positioning System), Wi-Fi, Bluetooth and digital beacon bearing. These technologies are leveraged to interact with the device in various ways. This can be used for guiding, access control, map services, security communication, location-controlled services and products, etc.

• Your online activity is automated/simplified with the help of, among other things, cookies. Destination Trysil may collect information about your computer, including any available IP address, operating system and browser type, for system administration as part of the audit process. In addition, we collect information about your general internet usage through the use of cookies. You can disable the use of cookies. However, you may not be able to take full advantage of the Services if you do so.

It is important that you as a user/stakeholder on our service are aware that the technologies mentioned above are used. They lay the foundation for us to be able to build and develop services that you and other players on our digital marketplace want.

It is an essential characteristic of any device connected to a digital network that you should pay particular attention to; Unlike a radio set or traditional TV set, all communication is two-way. This means that in all types of use of the device, you respond to inquiries and send out signals about yourself and your behavior, location, etc.

It is important that you also understand that in order to be able to offer you relevant digital services, we will also need to retrieve the information described above. As a user, you should be particularly aware that the combination of data data together provides even more detailed information about you and your behaviour. And it places greater demands on our awareness of the use of the data.

As a user/stakeholder on our service, you accept that we have the opportunity to interact with you. The interaction/communication will be done with the most suitable technology/method at any given time. Please note that all digital communications collect and track information about you and your behavior.

Our Service also collects certain information automatically in order to store it in log files. This information includes, for example, IP addresses, browsers and languages, internet service provider, pages referenced or referenced, and applications, operating system, date or time and click flow.

We use the information for the purposes of understanding and analyzing trends and user behavior, administering the website, improving our service and Goods and Services and content, and to collect information about our users on an overall and aggregate level. Destination Trysil may use the information in marketing and advertising services.

Pixel tags will tell us whether or not a message to you has been opened. We may use the information to reduce the number of messages sent to customers or to stop sending messages. More information about cookies and other such technologies can be found in your browser.

7. Security

We take the security of your personal data very seriously. Your personal data is password protected and personal information you provide to us is protected from unauthorised access.

As a reminder, when you use certain Services or upload or share content, your personal data and the content that you upload or share may become visible to others and may be read and used by others. You are responsible for the information you choose to share or post in such cases. For example, if you put your name and email address in a forum post, that information will be public.

8. Storage of personal data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy or applicable law. In particular, we would like to inform you that many of the technical solutions we use to communicate with you, and which you expect to work, require us to store data in accordance with section 6 above.

9. Information about your rights, updates, correction and deletion of personal data

You have certain rights in your relationship with Destination Trysil, which is the data controller for the processing of your personal data in connection with our service.

You have the following rights:

• The right to demand access to the personal data that we process about you and how it is processed.

• The right to demand rectification, deletion and restriction of the processing of personal data in accordance with the Personal Data Act.

• The right to receive personal data about you, which you have provided to Destination Trysil, in a structured, commonly used and machine-readable format and have the right to have this personal data transferred to another data controller without us preventing this.

Please note that the Personal Data Act of 14.04.2000 no. 31 has been replaced by the EU's General Data Protection Regulation (GDPR) on 25 May 2018 with subsequent national legislative amendments.

If you believe that Destination Trysil has not complied with your rights under the Personal Data Act, you have the right to complain to the relevant supervisory authority. This is done by sending a complaint to the Data Protection Authority, contact information is available on www.datatilsynet.no.

10. Transfer and sharing of your personal data

Your personal data may be transferred to other companies within the EU/EEA and to external companies we work with in order to fulfil our agreement with you and for our systems to function. We may also transfer information to which public authorities are entitled.

Your personal data is always treated confidentially and is protected with appropriate security measures. When we engage suppliers of IT services located outside the EU/EEA, we ensure that your personal data is adequately protected, such as by entering into a data transfer agreement with the provider outside the EU/EEA that has access to our IT systems. Such processing shall take place in accordance with EU law for transfer to a third country or other accepted and specifically specified basis for transfer to a third country.

11. Questions about privacy and processing of personal data

If you have any questions in relation to this Privacy Policy, or if you would like to make a complaint, please contact us:
Email: info@trysil.com

12. Changes to the Privacy Policy

We may need to update these Terms. Information about updates and changes is published through our digital channels.

13. Consent

I hereby confirm that I am over 15 years of age, and consent to my personal data being processed in accordance with the description in the text above.